James A. Tilley, O.D., a Doctor of Optometry with over 12 years of optometric ‎experience, graduated with honors in the top 2% of his class from the Pennsylvania ‎College of Optometry in Philadelphia, Pennsylvania.‎

Driven by an entrepreneurial spirit, and a desire to provide patient care and education in ‎an environment that patients would enjoy and want to return to, inspired Dr. Tilley’s ‎founding of CharacterEYES Eyecare and Optical. He enjoys solving challenging cases ‎and has a sincere desire to help patients.‎

CharacterEYES Eyecare and Optical brings Franklin a unique concept that fuses together ‎state-of-the-art eyecare and personalized service with exclusive, fashionable eyewear ‎designs in a relaxed yet stimulating boutique style setting.‎

Dr. Tilley knows that every patient and situation is unique. Helping patients achieve their ‎goals for vision correction, eye health and eyewear requires quality time with each ‎individual. Delivering customer service above and beyond expectations is the ‎CharacterEYES promise.‎

Education, certifications & affiliations

• Pennsylvania College of Optometry
• Doctor of Optometry
• B.S. Visual Sciences
• B.S. Electrical Engineering: University of Wisconsin-Madison

• Board Certified in the Therapeutic Treatment of Eye Disease
• Therapeutic Certification for the Use and Prescription of Eye Medication
• American Optometric Association (AOA)‎
• Tennessee Optometric Association (TOA)‎
• Middle Tennessee Optometric Association (MTOS)‎
• Williamson County Chamber of Commerce
• Member Downtown Neighborhood Association
• Member Downtown Franklin Association
• Heritage Foundation

Penny Fishpaw, LDO, an eyewear specialist with 16 years of experience helping patients ‎find the perfect eyewear to enhance their facial features and express their individuality. ‎Married with four children, Penny has been calling Franklin home for almost 20 years. ‎Her involvement in the community on a professional and personal level has gained her ‎may longtime friends and the ability to recognize the opportunities Franklin presents as it ‎continues to grow and prosper.‎

Dr. Tilley’s vision of delivering professional eyecare and fashionable eyewear in a ‎unique boutique style setting inspired Penny to join Dr. Tilley in bringing the ‎CharacterEYES vision to fruition.‎

Her involvement in the community on a professional and personal level has gained her many longtime friends and the ability to recognize the opportunities Franklin presents as it continues to grow and prosper.

Education, certifications & affiliations

• Licensed Dispensing Optician; State of Tennessee (LDO)‎
• American Board of Opticians (ABOC)‎
• National Contact Lens Examiners (NCLC)‎
• Member of the Tennessee Dispensing Opticians Association (TDOA)‎